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What Strategies Help Improve Workplace Diversity?

What Strategies Help Improve Workplace Diversity?

In today's competitive job market, the quest for innovative strategies to enhance workplace diversity and inclusion is paramount. Discover the insights from top professionals, including a Founder and CEO and a Chief Human Resources Officer, as they share their groundbreaking approaches. From implementing a cross-functional mentorship program to creating anonymous employee surveys, these leaders provide six compelling strategies. Dive into the full article to explore these expert recommendations and transform your workplace.

  • Implement Cross-Functional Mentorship Program
  • Design Mentorship for New Hires
  • Create Reverse-Mentoring Program
  • Encourage Cross-Department Collaborations
  • Optimize Google Business Profiles
  • Create Anonymous Employee Surveys

Implement Cross-Functional Mentorship Program

One innovative strategy I've implemented to improve workplace diversity and inclusion is a cross-functional mentorship program designed to bridge cultural and hierarchical gaps. Traditional mentorship often stays within similar roles or levels, limiting diverse perspectives. By pairing employees across departments and seniority levels, we create a space for bidirectional learning—where both mentors and mentees gain from each other's experiences and viewpoints. This approach breaks down silos, fosters empathy, and helps employees from all backgrounds feel more connected within the organization.

Our program is built on three pillars: mutual learning, inclusive leadership, and cultural awareness. Mentors receive training in cultural humility, active listening, and inclusive leadership skills, ensuring they foster an environment where every team member feels safe to share and grow. Additionally, guided discussions on cultural differences and unconscious bias provide insights that strengthen connections and break down stereotypes. Over time, this approach embeds inclusive thinking into our leadership, ensuring it becomes a sustainable part of our culture.

The impact has been powerful. We've seen increased collaboration, stronger employee engagement, and higher retention rates. The program has also helped to elevate diverse talent into leadership roles, contributing to a more inclusive culture that values every perspective. Structured, cross-functional mentorship not only builds individual growth but also creates a vibrant workplace where diversity thrives at every level.

Design Mentorship for New Hires

One memorable outcome was a new onboarding initiative inspired by an employee who shared the challenges of being a first-generation professional. Their story led us to design a mentorship component for new hires, particularly those from under-represented groups. This approach not only strengthened inclusion, but also fostered a culture of empathy and understanding, turning diverse perspectives into actionable change.

Create Reverse-Mentoring Program

One innovative strategy we implemented to improve workplace diversity and inclusion was the creation of a "Reverse-Mentoring Program" designed to bridge generational and cultural gaps within the organization. In this program, junior employees from underrepresented backgrounds acted as mentors to senior leaders, sharing insights about their lived experiences, perspectives, and challenges in the workplace.

The primary goal was to foster empathy and awareness among leadership, encouraging them to view organizational culture and policies through a more inclusive lens. The program paired mentors and mentees based on shared interests or business goals, and sessions focused on topics such as unconscious bias, inclusive leadership, and strategies to support diverse talent.

To ensure its success, we provided structured training for both mentors and mentees. Mentors were coached on how to share their experiences constructively, while leaders learned how to listen actively and translate insights into actionable changes. Feedback loops were built into the program, allowing participants to reflect on their learning and suggest improvements.

The impact was significant. Leaders gained deeper awareness of barriers faced by underrepresented groups and began championing changes, such as more inclusive hiring practices and tailored development programs. The program also empowered junior employees, giving them a platform to influence the organization directly. Over time, we saw improvements in engagement scores for diverse groups and greater alignment between leadership actions and inclusion goals.

This strategy worked because it emphasized mutual learning and action, demonstrating that diversity and inclusion require engagement at all levels of the organization.

Steven Mostyn
Steven MostynChief Human Resources Officer, Management.org

Encourage Cross-Department Collaborations

Encouraging cross-department collaborations during the hiring process has proven to be an effective strategy for enhancing diversity and inclusion. This approach involves bringing together team members from different departments—such as marketing, sales, and operations—to participate in interviews and candidate evaluations. By doing so, we gather a range of perspectives that can challenge unconscious biases and promote a more inclusive understanding of what constitutes a valuable team member. When team members with diverse experiences and skill sets contribute to hiring decisions, it broadens the criteria for candidate selection, moving beyond traditional qualifications to embrace diverse talents and approaches.

This strategy has also helped build an inclusive workplace culture from the ground up. Employees involved in these collaborations often report feeling a greater sense of ownership and investment in company culture and values. They become advocates for diversity in their everyday interactions and decisions, influencing their peers positively. Additionally, candidates hired through this method tend to integrate more smoothly, as they've already been vetted by a broad spectrum of future colleagues. This kind of collaborative hiring transforms the workplace into a dynamic environment where diversity is not just a metric to achieve, but a sustained cultural trait.

Jean Chen
Jean ChenCo-Founder, COO & CHRO, Mondressy

Optimize Google Business Profiles

In my experience with Spark Membership Software, I've learned that crafting a company culture that naturally attracts a diverse workforce can be pivotal. A key strategy I've implemented involves optimizing our Google Business Profiles to better represent the multicultural ethos we embody. This approach has significantly boosted our visibility in diverse local communities, attracting talent and clientele aligning with our values.

Moreover, I've emphasized the importance of soft skills in hiring processes across martial arts and fitness sectors. By openly valuing qualities like empathy and adaptability, we ensure our teams foster inclusive and supportive environments. This not only encourages diversity but also improves client-staff relationships, boosting community engagement.

We've also found success with trial periods, allowing potential hires to assess their fit within our culture before making a long-term commitment. This mutual-evaluation period has empowered diverse candidates to feel more confident and represented, benefiting our business with varied perspectives and innovation.

Ron Sell
Ron SellChief Executive Officer, Spark Membership

Create Anonymous Employee Surveys

Listening to employees is one of the main things a leader will need to do in an organization. Although implementing diversity and inclusion strategies will have to be discussed among senior positions, it is the employees who will benefit or suffer from those decisions. Creating anonymous surveys for employees to fill out is a great way of getting their opinions on what they would like to see in their organization.

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